Basic Purpose and Principle Responsibilities:

Working under established procedures, tunes, aligns, and assembles company Land Mobile
Radio products.

Major Duties:

• Read/Write Programs, Tuning Specs, and Upgrades Radios, modification, assembly, and packaging of Land Mobile Radios prior to shipping to customers, pack, unpack and attach specific labels to the tuned product.
• QC Tuned Products to ensure adherence to established quality standards, QC returned products by customers before repairing or refurbishing.
• Reports to Management any and all malfunctions or technical problems of the units.
• Maintains a clean and safe working environment, maintains daily order logs of shipments.
• Work from Labor Instructions, verbal instructions and/or supervised guidance.
• Ensure only the highest quality and neatness in all modification, assembly, and packaging tasks. Maintain a clean, safe working environment with professional appearance.
• Safely and efficiently operate hand tools such as screwdrivers, pliers and cutters, heat shrink guns, soldering irons, crimping tools, and power tools such as electric screwdrivers in the normal day-to-day course of activities.
• Safely and efficiently operate electronic test equipment such as communication service monitors, volt-ohmmeters, wattmeters, SINAD meters, spectrum analyzers, oscilloscopes, signal generators, pulse generators, power supplies, test adaptors and related equipment in the normal day-to-day course of activities.
• Comply with all safety rules and regulations as established by industry standards such as OSHA and Kenwood USA Corporation Safety Policies. Immediately notify supervisor of any unsafe or potentially unsafe conditions, activities or situations; immediately stop work rather than risk personal health, safety or damage to equipment.
• Perform all other duties as needed, assigned by supervisors, and as required to enhance and further the activities and goals of the company. Overtime may be required for this position.

Knowledge and Skills:

• Requires 1 year knowledge of Electronics or equivalent experience and at least 1 year experience in modification, assembly, and packaging of electronics.
• This position requires knowledge and the proficient use of the various hand tools, power tools and electronic test equipment as listed above.
• This position requires the operation of materials management equipment i.e., pallet jacks, carts, and box knives. Employee shall operate such equipment in a safe, professional and cautious manner.
• This position requires proficient knowledge of computers and their proper operation using company-provided applications such as Microsoft Office as well as programming software and communication utility software.
• Knowledge of LMR (Land Mobile Radio) products preferred.
• This position requires a high school diploma or certificate of equivalency.

Working Relationships:

Interact with all company departments to complete Tuning Orders for customers, inventory control, and operational tasks as needed.

Problem Solving And Decision Making:

• Maintain efficient materials and consumables flow, schedule assembly and test tasks to match system fabrication requirements.
• Operates with advanced electronic troubleshooting skills, routinely troubleshoots and identifies electronic problems to the component level.
• Routinely identifies interference and intermodulation problems in equipment and systems whether in-house during fabrication and test or in the field, onsite at customers’ locations.

Working Conditions:

• Works in a general technical manufacturing and test facility environment.
• Duties normally require excellent manual dexterity and soldering skills, bending, reaching, pushing and heavy lifting.
• Works with electronic test equipment and power sources, some of which may have high voltage and/or high electrical current hazards.
• Works with RF equipment which may result in exposure to non-ionizing radiation and/or RF burn hazards.
• Works with computers programming radios.

This description reflects in general terms the type and level of work performed. It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent. Not included are duties and responsibilities common to all positions. EEO/AA

Basic Purpose and Principle Responsibilities:

Increases productivity and reduces downtime by ensuring that desktop PCs, laptop PCs, and printers are properly installed, configured and maintained, and that users are properly trained in their operation.

Major Duties:

• Installs and configures operating systems, utilities, monitoring tools, application software, and printing on desktop and laptop PCs
• Creates and maintains Ghost images of common desktop and laptop PC configurations.
• Answers PC/Network Help Desk calls, providing assistance to users and collecting information about problems for IT staff.
• Troubleshoots, diagnoses, and resolves problems with PC hardware, operating systems, application software, and printers negotiating with third-party vendors as necessary. Performs minor repairs and upgrades, including hard disk swaps, RAM upgrades and PCI card installs.
• Trains users in proper use of PC and network resources, including home directories, backups, email, shared directories, printing, security policies, and changing passwords.
• Installs, configures and tests network printers and print servers.
• Documents desktop hardware, software, and printing configurations.
• Maintains and controls asset and inventory of P.C.’s, serviers, printers and other IT equitpment, including purchase/lease date, cost, service tags, serial numbers, peripherals, and license information.
• Performs special projects assigned by IT Manager.

Knowledge and Skills:

• College degree and 2 years desktop support experience in an office environment with Windows operating systems and MS Office products, or a 2 year IT Degree and 1 year desktop support experience in an office environment with Windows operating systems and MS Office products.
• Excellent verbal and written communication skills.

Working Relationships:

Reports to IT Manager. Performs delegated tasks from IT Manager and Systems Administrators. Forwards issues to Systems Administrators and Programmers as necessary. Provides assistance to all network and PC users.

Problem Solving and Decision Making

Diagnoses PC and network problems, finding solutions or escalating issues to the Systems Administrators or Programmers as required. Exercises judgment in determining cause of problems and identifying correct IT staff members to review and resolve them.

Working Conditions:

Works in a general office environment. Duties and responsibilities performed normally include physical requirements including sitting, standing walking, bending\, crouching, kneeling, pushing, pulling, repetitive use of hands, grasping and fine dexterity. Required to lift and move PC hardware weighing up to 75 pounds. Subject to prolonged exposure to CRT’s. EEO/AA.

This description reflects in general terms the type and level of work performed. It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent. EEO/AA.

Business Unit Mission

The mission of Kenwood Systems Division is to provide customers with private radio communications equipment and services integrated into a complete system.

Basic Job Purpose and Principle Responsibilities

Liaison between field sales teams & engineering teams; work with field sales to develop the customer’s specifications and winning technical system design. Develop technical and system design strategies to differentiate from the competition.

Responsibilities:

• Attend pre-bid meetings to understand end user requirements. Attend post bid meetings to support system design.
• Write technical system description and diagrams.
• Support the bid development process by providing point to point responses request for proposals.
• Identify sub-contractors and develop statements of work to support proposals.
• Project management
• Assist in the assembly of the system components
• Assist in training
• Assist in factory testing and participate in System Acceptance Testing
• Program and test radios, controllers, power supplies, power distribution panels and other equipment as assigned.
• Work from drawings, prototypes, verbal instructions and/or supervised guidance.
• Ensure only the highest quality and neatness in all assembly, fabrication and electronic tasks. Maintain a clean, safe working environment with professional appearance.
• Safely and efficiently operate hand tools such as screwdrivers, pliers and cutters, hammers, punches, nut drivers, heat shrink guns, soldering irons, crimping tools and wrenches, as well as power tools such as electric drills and screw guns, circular saws, drill press, bending brakes and similar machinery in the normal day-to-day course of activities.
• Safely and efficiently operate electronic test equipment such as communication service monitors, Volt-Ohm Meters, Watt Meters, SINAD meters, spectrum analyzers, oscilloscopes, signal generators, pulse generators, power supplies, test adaptors and related equipment in the normal day-to-day course of activities.
• Comply with all safety rules and regulations as established by industry standards, FCC, ANSI, OSHA and Kenwood USA, or all special rules and regulations as applicable to individual projects or jobsites. Immediately notify supervisor of any unsafe or potentially unsafe conditions, activities or situations; immediately stop work rather than risk personal health, safety or damage to equipment.
• Perform all other duties as needed, assigned by supervisors, and as required to enhance and further the activities and goals of the company. Domestic travel, international travel and overtime are required for this position.

Qualifications:

• This position requires a high school diploma or certificate of equivalency and an accredited ASEE or ASET or its technical training and experience equivalent.
• 3-5 years System design experience; knowledge of RF communications products, solutions, with systems experience in mobile radio networks. Extensive hands on experience and strong problem solving skills. Strong written and verbal communications skills.
• This position requires a valid driver’s license, and a valid US passport.
• This position requires an FCC General Radio Telephone License or equivalent NABER or NARTE or other certification.
• This position requires advanced knowledge of computers and their proper operation using company-provided applications such as Microsoft Office, and Visio as well as programming software and communication utility software.

Working Conditions

• Works in a general office and light assembly environment.
• Travel required for business meetings, trade shows, customer visits and system installation sites.
• Duties and responsibilities performed do not include special physical requirements. Regular use and exposure to computer and electronic test equipment.

This description reflects in general terms the type and level of work performed. It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent. Not included are duties and responsibilities common to all positions including performance review, training, etc. EEO/AA

Basic Purpose and Principle Responsibility

Test, evaluate, verify and report compliance with product definitions, desired specifications, feature sets and operation of vendor products and factory products. Write technical documentation for Engineering, Product Planning, Technical Support, and Tuning Department. Assist engineering in laboratory and field problem investigations and solution testing. Provides special support to Kenwood technical staff, sales channels and end-users beyond routine technical support. Includes varying degrees of travel.

Major Duties:

• Breadboard, prototype, modify, cable, test and document standard or special interfaces between factory and vendor products.
• Sources and purchases equipment, supplies and parts for engineering and major duties.
• Write instruction sheets, manuals, and application notes, tuning and service procedures.
• Supports and trains product manager, engineering, technical support, tuning department, sales, dealers, end-users and vendors.
• Evaluates competitive products for planning, design engineering and sales/marketing information purposes.
• Primarily involved in Land Mobile projects with occasional involvement in amateur radio projects.
• R&D Field Rep for dealer/end user applications.

Knowledge and Skills:

• Requires 10 years minimum applications, installation and troubleshooting experience of Land Mobile public safety and business radio equipment and systems and have thorough knowledge of contemporary FM analog radio circuitry in all Land Mobile frequency bands.
• Must have experience in tone and D.C. remote control, trunking logic controllers, conventional repeater controllers; CAD systems and consoles, GPS Automatic Vehicle Location equipment and systems is desirable.
• Must have experience interfacing tone signaling, digital ANI encoder/decoders and voice encryption boards, peripheral equipment.
• Must have experience in performing technical analysis, reporting, documenting, writing technical procedures, bulletins, instruction sheets, manuals and application notes.
• • Experience in mobile data systems such as; mobile data terminals, mobile personal computers and applications software, radio modems, mobile data peripheral equipment, repeater data controllers and host system interfaces is desirable. Associate of Science Degree in Electronics or equivalent experience required. Amateur radio license desirable.

Working Relationships
Reports to the R&D Manager. Interacts with engineering staff, product manager, technical support staff, service training staff, tuning department, parts department, dealers, end-users, manufacturer representatives, suppliers and vendors.

Problem Solving and Decision Making:
Must be detailed oriented with the ability to professionally relate technical information to technical and non-technical personnel. Ability to solve complex interfacing problems and anticipate interaction of products under various RF, environmental, operational and usage conditions. Ability to recognize and solve concerns with parts, technical support, continual maintenance, mass production, practicality, reliability and durability of the interfaces and modifications developed and products evaluated.

Working Conditions:

• Works in general office environment, R & D lab and in the field.
• Duties and responsibilities performed normally do not include special physical requirements.
• Some exposure to CRT and some lifting and bending required.
• Occasional automobile and air travel required, domestic and overseas.

This description reflects in general terms the type and level of work performed. It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent. Not included are duties and responsibilities common to all supervisory positions including performance review, training, preparation of staff reports. EEO/AA.